Terms of Service

These Terms establish the rights, obligations, and responsibilities between SIGNUM HQ, LLC (the "Company") and users ("Members") regarding the use of the SIGNUM HQ platform and associated services.

1. "Service" refers to all data, AI analysis, visualizations, and tools provided by SIGNUM HQ, accessible via any device (PC, mobile, etc.).
2. "Member" refers to any individual who agrees to these Terms and completes the registration process.
3. "Session Read" refers to analytical status labels generated by algorithms for specific market conditions (e.g., HIGH CONVICTION, POSITIVE BIAS, BALANCED, RISK FLAG). These are for reference only and do not constitute trade orders.
4. "Premium Service" refers to paid subscription tiers that provide enhanced data analysis, real-time analytics, AI reports, and other advanced features.

1. Account Sharing: Each Member's account is for personal use only and may not be transferred, lent, or shared with others.
2. Data Scraping: Automated collection, processing, or redistribution of Service data using robots, spiders, scrapers, or other automated means without prior written consent is strictly prohibited.
3. Reverse Engineering: Decompiling, disassembling, reverse-engineering, or attempting to derive the source code, algorithms, or analysis logic of the Service is prohibited.
4. Illegal Activities: Using information from the Service for market manipulation, insider trading, or other activities that violate applicable securities laws is prohibited.
5. Misinformation: Using the Service to disseminate false or misleading information is prohibited.
6. Enforcement: Violation of the above may result in immediate suspension or termination of the Member's account without prior notice, and the Company may pursue civil and criminal remedies.

1. The Company offers paid services (Pro, Elite, etc.). Pricing and scope for each tier are published within the Service.
2. Recurring subscriptions will automatically renew on a monthly or annual basis unless the Member cancels before the end of the billing period.
3. The Company may modify subscription pricing with at least 30 days' prior notice via in-service announcement or email. Updated pricing applies from the next billing cycle.

1. Modifications: The Company may modify or update the Service in whole or in part as needed for operational or technical reasons.
2. Interruptions: The Service may be temporarily interrupted for the following reasons, and the Company shall not be held liable for any resulting damages:
   • Scheduled maintenance, server upgrades, or infrastructure replacements
   • Force majeure events (natural disasters, government actions, exchange halts)
   • Third-party data provider (API) outages or service disruptions
   • Telecommunications service provider interruptions
3. Termination: If the Company permanently discontinues the Service, it will provide at least 30 days' notice and issue pro-rated refunds to paid subscribers for unused portions of their subscription.

1. 7-Day Refund Guarantee: We offer a 7-day refund guarantee from the date of your initial purchase. If a technical defect prevents normal use of the service, you may request a full refund within 7 calendar days.
2. Conditions: Refunds are limited to one per account. Promotional or discounted purchases are not eligible for refunds. Simple change of mind or subjective dissatisfaction does not qualify.
3. How to Request: Refund requests may be submitted via email ([email protected]). Approved refunds are processed within 5-7 business days to the original payment method.
4. After 7 Days: After the 7-day refund window has passed, subscriptions may be cancelled at any time to prevent future charges, but no partial refund will be issued for the remaining subscription period.

1. All designs, text, charts, algorithms, data visualizations, trademarks (SIGNUM HQ, Analytics Engine, Session Read, etc.), and other content within the Service are the intellectual property of the Company and are protected under applicable copyright and intellectual property laws.
2. Members may not use, reproduce, distribute, or provide the Service's content to third parties for commercial purposes without prior written consent.
3. Copyright for any user-generated content posted within the Service belongs to the respective Member, though the Company may use such content within the scope of Service operations.

1. The Service is intended for users aged 18 and above.
2. By registering for and using the Service, you certify that you are at least 18 years of age. The Company is not responsible for any issues arising from minors using the Service without parental consent, and such accounts may be terminated.

1. Voluntary Termination: Members may request account deletion at any time through Service settings or email ([email protected]).
2. Data Deletion: Upon termination, personal data will be promptly deleted except where retention is required by applicable law.
3. Company-Initiated Termination: The Company may terminate accounts for Terms violations or service disruption, with prior notice (or post-notice in urgent cases).
4. Paid Subscriptions: Upon cancellation, paid subscribers retain access until the end of the current billing period. No further charges will be applied.

The Company shall not be held liable for failure to provide the Service due to circumstances beyond its reasonable control, including but not limited to natural disasters, war, terrorism, government actions, regulatory changes, exchange emergency halts, power outages, or telecommunications failures.

1. The Company may modify these Terms within the bounds of applicable law.
2. Changes will be announced at least 7 days in advance (or 30 days for changes unfavorable to Members) via in-service notice or email.
3. Continued use of the Service after the effective date of modified Terms constitutes acceptance of the modified Terms.
4. Members who do not agree to modified Terms may discontinue use and terminate their accounts.

1. These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of laws provisions.
2. Subject to Article 11 (Arbitration), any disputes arising from these Terms shall be submitted to the state and federal courts located in the State of Delaware.
3. By agreeing to these Terms, international users consent to the application of Delaware law and the jurisdiction of Delaware courts.